SMS Terms of Service

Effective Date: February 6, 2026

By providing your mobile phone number and consenting to receive text messages from Tint Philadelphia, you agree to the following terms and conditions for our SMS messaging service.

1. Program Description

Tint Philadelphia offers an SMS messaging service to keep you informed about your service appointments and provide important updates. This service is designed to enhance your customer experience by delivering timely information directly to your mobile device.

2. Types of Messages

When you opt in to receive SMS messages from Tint Philadelphia, you may receive the following types of messages:

• Appointment Reminders: Confirmations and reminders about upcoming service appointments
• Service Completion Notifications: Updates when your vehicle service is complete and ready for pickup
• Quote Follow-ups: Information about quotes you've requested
• Review Requests: Invitations to share feedback about your service experience
• Service Updates: Important information related to your scheduled or ongoing services

3. Message Frequency

Message frequency varies based on your service activity. Typically, you may receive 2-5 messages per service visit, including appointment confirmations, reminders, completion notifications, and follow-up communications. The exact number depends on your service type and preferences.

4. Message and Data Rates

Message and data rates may apply based on your mobile carrier's pricing plan. Please check with your wireless provider for details about messaging charges. Tint Philadelphia is not responsible for any fees charged by your mobile carrier.

5. Opt-Out Instructions

You can opt out of receiving SMS messages from Tint Philadelphia at any time. To stop receiving messages:

• Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any text message you receive from us
• You will receive a one-time confirmation message confirming your opt-out
• After opting out, you will no longer receive marketing or promotional SMS messages from Tint Philadelphia
• You may continue to receive transactional messages necessary to complete any scheduled services

6. Help and Support

If you need assistance with our SMS service, you can:

• Reply HELP to any text message to receive support information
• Call us at (678) 439-8468
• Email us at info@tintphilly.com

7. Supported Carriers

Our SMS service is available to customers of major U.S. mobile carriers. Supported carriers include AT&T, T-Mobile, Verizon, Sprint, and most other major and regional carriers. If you experience issues receiving messages, please contact us for assistance.

8. Carrier Liability

Mobile carriers are not liable for delayed or undelivered messages. Message delivery may be affected by network conditions, device compatibility, or carrier-specific issues beyond our control.

9. Privacy

Your privacy is important to us. We collect and use your mobile phone number and related information in accordance with our Privacy Policy. We do not sell, rent, or share your phone number with third parties for their marketing purposes.

10. Changes to Terms

We reserve the right to modify these SMS Terms of Service at any time. Material changes will be communicated through an SMS message or by updating the "Effective Date" on this page. Your continued participation in our SMS program after changes are made constitutes acceptance of the updated terms.

11. Program Termination

Tint Philadelphia reserves the right to terminate the SMS messaging program at any time with or without notice. In the event of program termination, you will receive a final SMS message notifying you of the program's end.

12. Contact Information

For questions about our SMS Terms of Service or messaging program, please contact us:

13. Consent

By opting in to receive SMS messages from Tint Philadelphia, you confirm that:

• You are the account holder or have authorization to receive messages at the mobile number you provided
• You consent to receive automated text messages at that number
• Consent is not a condition of purchase
• You understand that you can opt out at any time by following the instructions in Section 5 above